HOW FAST WILL I SEE RESULTS?+
Paid channels (Pmax, Meta, TikTok) usually show movement in the first 2 to 3 weeks. CRO, Klaviyo flow growth and GEO take 60 to 90 days for meaningful results, longer for highly contested categories. We give you a written 30/60/90 plan so there are no surprises.
DO YOU WORK WITH SHOPIFY PLUS?+
Yes. Many of our scale-tier clients are on Shopify Plus. We work inside Plus features (Launchpad, Scripts, B2B, Markets, Functions) and integrate with the apps you already run, Klaviyo, Triple Whale, Rebuy, Loop Returns, Recharge, Yotpo and similar.
WHAT ABOUT TIKTOK SHOP?+
We do. We run TikTok Shop Ads, Spark Ads and creator commerce campaigns alongside organic TikTok content. If your category has product-market fit on TikTok, we'll build the creator stack and shop integration. If it doesn't, we'll tell you and reallocate budget.
DO YOU HANDLE INTERNATIONAL STORES?+
Yes. Shopify Markets, hreflang setup, currency and tax routing, region-specific feeds for Google Merchant Center and country-targeted Meta campaigns. We've taken U.S.-only brands into UK, Canada and Australia, and run multi-region storefronts on Shopify Plus and BigCommerce.
DO YOU HAVE ECOMMERCE CASE STUDIES?+
We don't fake case-study screenshots. Our publicly named proof spans adjacent product brands and home & garden eCommerce arms. The mechanics, feed engineering, Pmax, Meta creative, Klaviyo, CRO, are the same across DTC verticals. Every brand we onboard becomes a named case study within 6 months.
DO YOU REQUIRE A LONG CONTRACT?+
We ask for an initial 90-day sprint so the work has room to land. After that you're month-to-month. No 12-month lock-ins, no 60-day cancellation clauses.
WHAT'S GEO AND WHY SHOULD I CARE?+
GEO (Generative Engine Optimization) is the practice of getting cited inside AI engines like ChatGPT, Perplexity, Gemini and Google AI Overviews. More than half of product research now starts in an AI chat. If you're not cited, the sale goes to whoever is.
WILL I WORK WITH A REAL HUMAN, OR JUST DASHBOARDS?+
Real human. A senior marketing consultant owns your account, maximum 8 brands per senior marketing consultant. You'll have their direct cell number.
DO YOU TAKE AD SPEND IN ADDITION TO FEES?+
Our management fee does not include ad spend. You set your own ad budget and we recommend the right allocation. We never mark up ad spend or take kickbacks from platforms.
WHAT SIZE BRAND IS THE BEST FIT?+
We work best with brands between $1M and $100M annual revenue. Below $1M, you're better served by a freelancer. Above $100M, you likely need an in-house team plus us for specialty work like GEO and multi-channel attribution.
WHAT IF IT DOESN'T WORK?+
If we haven't moved the needle on agreed KPIs in 90 days, we'll tell you straight, walk through what would shift the trajectory and help you make the call on continuing. We hold weekly performance reviews so there are no surprises at month 3.
WHO ACTUALLY OWNS THE ASSETS (ADS ACCOUNTS, STORE, KLAVIYO)?+
You do. Always. We work inside your accounts, we don't lock you out of anything. If you leave, you keep every asset, account, list and campaign.
